Shipping policy

When you place an order with Saranghae, it takes anywhere from 4 to 24 hours to receive, pick, pack, label, and ship your order.

As soon as your package is shipped you will receive a shipment notification email with a unique tracking number.  We partner with all the major carriers including the United States Postal Service.

If you are a VIP membership customer your shipping is always FREE (due to technical constraints, you must order from within your Saranghae account).  A $5.99 shipping & picking fee applies for any order under $75 for non-members.  Shipping is free for orders above $75 for non-members.

Depending on location, please allow 2 to 8 business days for the arrival of your parcel. Packages going to Hawaii, Alaska, and Canada may take a bit longer.

Duties, import tax and customs charges on international shipments are the responsibility of the purchaser/receiver.

To track your package, please click on "Track My Package" and submit your unique tracking number.