Our Saranghae VIP Membership program is designed to reward our most loyal customers. There is no membership fee, you simply need to purchase one of our bundle products on a subscription | VIP membership program. You can choose any frequency you like and you can change or cancel anytime with no fees or penalties.
Save up to 30% with VIP membership bundles
Take advantage of our best-value pricing and be rewarded for your loyalty! Every VIP Membership gives you instant savings the moment you purchase. Simply choose the bundle that suits your needs best, it's a simple as that.
members only sales
Once a month our members save up to 20% on all products on our e-store. Need a refill on a favorite product? Want to purchase a gift for a friend? Take advantage of our Members Only Monthly Flash sales. Members will be notified of the sale via email so watch your inbox for these exlcusive promotions!
Early Access
As a VIP Member, we want you to try the latest Saranghae launches FIRST with discounts! VIP Members will be the first to get the inside scoop on our latest product launches and will receive special promotional offers to be the first to buy.
Welcome Gift
Receive a Complimentary Welcome Gift when you purchase any of our VIP membership-eligible bundles on subscription. Gift items change seasonally and range from full-sized products, and bundles to beauty accessories. Limited to one per customer, with any new bundle membership from our e-store.
Free Shipping
All VIP customers get FREE SHIPPING in North America for all products and orders. No minimum purchase necessary!
I have a testimonial I'd like to share with you folks at Saranghae. First of all, I am 71-1/2 years old and have been using Saranghae products faithfully for nearly 10 years. Today after I received a Hydrafacial procedure at my spa, I asked the aesthetician for some advice on other procedures that might help keep me looking younger. I received the nicest compliment I've ever received in my life! She said, "well first, who does your Botox injections?" I was incredibly happy to tell her I have never, ever had any Botox injections! I attribute my younger-looking skin completely to Saranghae products! I wanted to thank you for your wonderful products and the fact that they actually work, is amazing! Keep doing what you're doing and I'll keep passing out the kudos to anyone who asks about my facial care regimen.
Thank you!
Heidi D.
I received the gift set from my best friend who like me had super sensitive skin.
I absolutely love the products, zero sensitivity issues even around my eyes!
Thanks Saranghae for providing me a skin care regimen my skin loves!
Brenda D.
I cannot believe the difference.
Without the pictures, I wouldn’t notice how dramatic in over 1 WEEK! My dark circles have always been a huge issue. Love love love. There is a little pink mark on my upper cheek that has been there a year and a half and it has started bothering me, it has diminished also. I was getting ready to go to dermatologist. I may wait now.
If you've got questions about skincare, we've got answers! Navigating the world of skincare can be overwhelming; that's why we're giving you a direct line to our experts.
Let our trained consultants provide you with the knowledge, advice and tips to help you get the most out of Saranghae skin care routines.
Simply Click on the button below to ask your question.
When you purchase a VIP membership bundle you will not be charged any additional membership fee. There are also no fees to cancel your membership.
To maintain the benefits of your membership you are only required to receive a minimum of two product bundles within a twelve month period (two product bundles a year).
If you have any further questions about your membership, please contact our customer care team at: customercare@lovesaranghae.com
Your product bundles can be scheduled to arrive as often as you like.
The default setting for all new recurring products is 45 days. However, you may choose to receive your products, every 30, 60, 90 or even 120 days if that suits your needs best.
As a VIP member, you can always change the frequency of your delivery schedule. If you would like to adjust your order frequency:
1) log into your account on our website (top right corner of our menu)
2) click on the 'subscriptions & billing' tab
3) click on the 'subscriptions' tab on the submenu to access all of your active and inactive subscriptions
4) click on the subscription you wish to adjust
5) click on 'next order' to adjust your next order date and 'order frequency' to ajust your frequency.
Please remember that in order to maintain your VIP membership benefits, you must receive a minimum of two orders within a 12 month period. If you need assistance making any changes to your account before your next order, please contact our customer care team: customercare@lovesaranghae.com
Unfortunately at this time, our system is not able to customize or substitute products within a specific bundle. If you find that your current bundle assortment does not suit your skincare needs, please keep in mind that there are a few different bundle assortments that you can choose from.
Also, as a member, you are able to order additional products on a recurring basis at a discounted price. This means if you would like to add an additional cleanser or serum with every bundle, we can easily arrange it for you.
Our customer care team will do their absolute best to accommodate your needs. Simply reach out to us via email and let us know which products you would like to receive on a recurring basis and we’ll work with you to find the most convenient and cost effective solution!
If you have any product related questions or for help with your routine, please contact us at:
myroutine@lovesaranghae.com
While we would hate to see you go, rest assured you may cancel your membership at any time.
To cancel your VIP membership or subscription:
1) log into your account on our website (top right corner of our menu)
2) click on the 'subscriptions & billing' tab
3) click on the 'subscriptions' tab on the submenu to access all of your active and inactive subscriptions
4) click on the subscription you wish to adjust
5) scroll to bottom of the subscription details page and click on the 'cancel subscription' button.
Once cancelled, it will appear under the "Cancelled Memberships" section. If you are looking to cancel because you have an overstock of products, please remember you can adjust the frequency of your shipments at any time. If you need a temporary pause you may also push out your next processing date up to 6 months.
**Please note that once your membership is cancelled you will not receive access to members only sales days or early access to new products.
If you would like assistance in canceling your membership please contact our customer care team:
customercare@lovesaranghae.com
Yes!
If you would like to add an additional product to your next upcoming order, you can now do so easily through your personal account. You may choose to add a product once or on a recurring basis.
If you would like to add any additional products to your existing bundle please contact our customer care team:
customercare@lovesaranghae.com
If you purchase any of the products listed on this VIP membership page on subscription, you are essentially joining our VIP membership program.
The main point of difference is that any single products purchased on subscription does not enrol you in our VIP membership program. This means that customers with single product subscriptions do not receive monthly VIP only discounts, free shipping, early access to new products nor a welcome gift.