Our 30 Day Guarantee!


At Saranghae, we’ve helped thousands of customers achieve the healthy, vibrant and youthful skin of their dreams. If for any reason you are not completely satisfied with your Saranghae products, you may return them for a full refund within 30 days of shipment. Just call or email us at any time and we will make it right. That is iron clad our promise.

But that’s not all! We are so confident in our quality and customer service that we offer our customers industry leading practices that have garnered us the highest customer service rating from customers just like you.

  • We offer you a 30 Day Full Satisfaction Money Back Guarantee. If you’re not happy with Saranghae for any reason at all we will refund your purchase.
  • We offer FREE SHIPPING & HANDLING on ALL of our products regardless of dollar value.
  • Did UPS lose your shipment? That’s ok, we will replace any missing or damaged packages or product(s) FREE of charge.
  • We promise you that we will always use the highest quality ingredients.
  • We promise you that we will always be environmentally sustainable & responsible.
  • We promise to always use suppliers that pay a fair wage to their employees.
  • We promise you that you will always receive the BEST PRICE as our direct customer. Should you see Saranghae for less than what you’ve purchased, we will promptly refund you the difference.
  • We promise you that we will always strive to deliver a delightful customer experience

Actual Quotes From Current Customers

Sonja Mahon, Kansas City, Missouri

“I’ve been purchasing online for years and you guys have by far the best customer service I’ve encountered, keep up the great work!”


Joan Smythe, New York, New York

“I really appreciate your customer service team going above and beyond for me. I’m extremely happy with the quality of your products but more impressed with your customer service. Thank you again.”


Soon Yi Lee, Los Angeles, California

“I’ve had so many problems with online purchases before so I was a little leery at first but after 6 months of using your products and working with Sandra from your customer service team on a few issues I am very happy that I decided to try your products. Sandra was knowledgeable, efficient and really cared about my needs. Thank you once again.”


We love feedback so please contact us with any questions or comments about our products or our customer service.