Frequently asked Questions

What Does Saranghae Mean?

Saranghae means "I Love You" in Korean. Saranghae was founded on the guiding principle of love. Love for our natural world, love for our fellow human beings and perhaps most importantly love for oneself. We believe it to be true, that everlasting beauty starts with love.

How will I know how to use my products?

All How To Use instructions are available through our YouTube channel. You can view the online tutorial videos and some other great content by going to our How to Use Videos

We have a saying at Saranghae. “The process is just as important as the products”. In other words, following our step by step guidelines will make our 5 step Saranghae Ant-Aging system much more effective.

How did Saranghae get started?

Saranghae was started by Ms. Min Jun Lee in a small village near the base of the legendary volcanic mountain called Halla. She started with experimenting with herbs, plants and flowers that grew by the mountain for medicinal purposes and had been used by her mother and family for decades. She soon discovered that with just the right concentrations and combinations, the essence of these plants nourished by volcanic soil had incredible anti-inflammatory, anti-oxidant and anti-aging properties. She first started by giving away her mothers homemade products in her freshman dorm at UCLA and when word caught on, she couldn’t meet the demands of even her small group of friends. After moving back to Korean following school and through word of mouth, owners of small Korean boutique shops began to hear about this natural skin formula that made women's skin of all ages and skin types healthy and radiant. For decades Saranghae was only available exclusively to Asian women in the know, spreading only through word of mouth. We're proud to announce that Saranghae is now available in specialty boutiques in London, Paris and Seoul. Saranghae is available direct to consumers in Canada and United States.

Where does Saranghae get their Ingredients?

All of Saranghae's key ingredients are derived from herbs, plants and flowers that are grown naturally around the base of the volcanic Halla Mountain. We harvest them at specific times of day, week, month and year to ensure optimal potency and efficacy. This is the main reason why Saranghae only produces a certain number of jars per year. If our inventory for the year runs out, we don't manufacture more until the next harvest year. Our philosophy of love for our planet compels us to be environmentally responsible. We will not over harvest nor over produce our most precious resources. Environmental sustainability is part of our founding values. This is the promise we made to our founder, and this is a promise we make to you.

Is Saranghae only for Asian Women?

No, Saranghae's products are for all skin types. Whether you have sensitive, oily, dry, flaky skin or skin that is prone to breakouts, Saranghae Firm & Lift Timed Release Regeneration Cream rejuvenate your skin.

I have Highly Sensitive and Reactive skin,Is Saranghae for me?

Saranghae works for most skin types, but some reactive skin types may show some adverse reactions. Please see our getting to know your skin type section

How do I find out what my Skin Type is?

Please see our getting to know your skin type section

Are Saranghae's Products Safe To Use While Pregnant?

Yes, our products should be fine to use during pregnancy however we always suggest consulting your physician before trying as pregnancy can heighten sensitivity in the skin.

Where is Saranghae Manufactured?

We think it’s important to create employment to stimulate local economies. As such Saranghae (Means I Love You) is formulate in South Korea but manufactured and bottled, packaged and shipped from FDA approved laboratories in California, United States.

Can I wear make up or an SPF lotion with Saranghae?

Absolutely you can wear makeup or UV protective SPF cream over Saranghae. Please use Saranghae first before applying makeup and please remember to thoroughly cleanse your face with the Nourishing and Hydrating Cleanser at night thoroughly to remove makeup.

What is the Recommended Age Group?

We recommend Saranghae for all age groups over the age of 18. For mature skin, our innovative and award winning 5 step formulation will help stimulate collagen and elastin regeneration to greatly reduce fine lines and wrinkles. For younger skin, Saranghae will nourish the skin with life giving antioxidants and nutrients creating a protective layer that will keep your skin healthy, young and vibrant.

What does sustainable harvesting mean?

Saranghae only produces a set number of jars per year. If our inventory runs out for the year, we do not manufacture more until the next harvest year. Our philosophy of love for our planet compels us to be environmentally responsible. We will not over harvest nor over produce our most precious resources. Environmental sustainability is part of our founding values. This is the promise we made to our founder, and this is a promise we make to you.

Who should be using Saranghae and will it work for me?

Our clinical tests and surveys show that more than 90% of men and women who have tried Saranghae have reported smoother, softer and firmer skin. Please visit our getting to know your skin type section to see if your skin type will work with Saranghae.

Results may vary with individuals but you will definitely see a difference from Saranghae.

Why Saranghae?

The Saranghae 5 Step Anti-Aging system is the perfect combination of modern science and ancient healing arts. In short it’s highly effective at much lower prices than existing luxury skin care brands. Saranghae is absolutely confident that it will work for you and that is why we offer a full 100% Risk Free, Hassle Free Satisfaction Guarantee. If you don’t like our product for any reason at all, we will refund the full purchase price – Rick Free, Hassle Free.

Can I buy Saranghae Products separetely or do they come as a Package?

Our mandate is to deliver results not to sell products. Saranghae is highly effective precisely because it is a comprehensive system. Hence for our first time customers that are purchasing direct from our e-commerce site, we ask that you start your experience by trying our comprehensive 5 step system at a significant discount from retail pricing.

However, we recognize that over time, our customers will use some of the products more than others, therefore our existing customers can buy each item separately for the purposes of refills by contacting us directly or through our separate refills only e-store.

Do you use Parabens, Pthalates or Test on Animals?

Absolutely not. Our products do not contain parabens or phthalates. We never test on animals.In fact, Saranghae's active ingredients are derived from natural Asian botanicals.To review our indepth comparison on ingredients used by traditional skincare brands versus our ingredients. Please visit our Natural Ingredients & Ingredients Comparison section.

I would love to review your products or collaborate on a project. How can I get in touch?

We love working with blogs, magazines and content creators! If you are interested in collaborating with us, please send all inquiries to marketing@lovesaranghae.com and someone will get back to you as quickly as possible!

Where Can I Buy Saranghae Products?

At this time, Saranghae’s full product line is available exclusively on our site with our introductory pricing. Head to our Catalog Page to check out our great products and bundles!



Sarah H.

I use this product every morning and every night. Within 2 months and an east coast winter (I live in Boston), my skin was moist, fine and deep wrinkles have literally all but gone. I use it all over my face, eyelids too....